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Are the business work ethics and values in your organization suffering? Would you like to improve these critical skills necessary for business success? Consider, then looking at the beliefs that are supporting these values and ethics.

Let’s get to the heart of the matter? What do you believe is keeping your employees from the bottom to the top or the top to the bottom from consistently demonstrating high business ethics?

First, let’s take care of some logistical issues so to speak. You must have a written values statement that is explained to all new employees when they hire in. This values statement must be demonstrated by everyone to everyone, both internal and external customers (employees and clients).

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Strategic planning is all about who does what by when. Each team member must take personal responsibility to ensure effective execution of the plan. Yet in today’s business world where it is much easier to blame the other guy or gal for not doing what he or she is required to do, the act of personal responsibility seems much more difficult.

Many times employees’ failures to be responsible are because they have received mixed messages from management. These messages may be communicated from the senior leadership time or through existing policies and procedures. Whatever the vehicle, the bottom line is that the strategic plan is not executed efficiently (doing things right) and effectively (doing the right thing).

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As an online business coach, I have helped many service business professionals market their services online and get more customers online. When we just start working together, many of my clients tell me that they can’t get any service clients online. This is because they usually promote their services by advertising them on online message boards and rarely get any qualified leads from these ads.

Why does this happen? This happens because your service is a high-ticket item. Because of the high price not too many people would buy it when they hear about it for the first time on a message board. Because a service costs a lot of money and requires some commitment on the customer’s part, it has a longer sales cycle then a product.

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Time management can be best summed up in In Alice in Wonderland when the rabbit says:

• I am late!
• I am late!
• For a very important date!

Do you ever feel like that rabbit, always late, running this way and that? Trying to catch up, but truly never getting there? And when the day ends are you stressed out and emotionally exhausted?

Since time management is really an oxymoron given that you cannot manage a constant, then to improve time management skills must begin with you and your self leadership skills. One of these critical self leadership skills is just learning how to say no.

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Of course you want to have a positive outcome to an important discussion!

But sometimes it just doesn’t happen and you’re not sure why.

Let’s look at five possible ways you may have been jeopardizing the success of a conversation. Each of these can have a huge impact on how the communication will develop.

CANCEL THE APPOINTMENT AT THE LAST MINUTE


What better way is there to show that you don’t value the meeting you’ve scheduled?
Setting a time and keeping to it AND being right on time shows the importance you have placed on the discussion.

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